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Dashboard
Incoming Calls
256k +2.5%
Answered Calls
136k +2.5%
Abandoned Calls
120k -0.5%
Total Calls
376k +2.5%
Overall Calls Volume
Incoming Calls
Answered Calls
Best agent this week
| Agents | Answered | Abandoned | Customer Satisfaction |
|---|---|---|---|
|
|
120 | 20 | 4.8 |
|
|
120 | 20 | 4.8 |
|
|
120 | 20 | 4.8 |
|
|
120 | 20 | 4.8 |
|
|
120 | 20 | 4.8 |